FAQs

How long will it take to receive my order?

All digital items will be delivered within 24 hours to the email address you provide at checkout. You will be notified of delivery times for physical items once you have placed your order.

Can I return my order and get a refund?

All digital items are non-returnable and non-refundable. Physical items can be returned within 28 days of purchase and unopened. A refund will processed on receipt of the physical item. Please contact us at goradamson@gmail.com if you need help with a physical return.

Can I use any of your content (including patterns) for my own purposes?

No. All content, intellectual property including any digital items purchased belong to Cosmic G designs and copyrighted under law in the United Kingdom (unless indicated otherwise). If you would like to use something for commercail purposes, please contact us at hello@cosmicgdesign.com to request written permission.

Do you have a mailing list or blog I can follow?

Yes, please visit the Cosmic Blog and join our Mailing List by visiting Contact.

I can’t find the pattern I was looking for, can I request it?

Yes, of course. Let us know by emailing goradamson@gmail.com